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Course Description

Customer service is woven into every aspect of the supply chain; therefore, customer satisfaction and customer retention are of paramount importance for every company. This certification track discusses the basics of customer service; sound communications; advice for dealing with challenging customers; the customer order and return processes (reverse logistics); jobs in customer service; and legal concerns.

To register call (732) 906-4231.

Notes

To register call (732) 906-4231.

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Enroll Now - Select a section to enroll in
Section Title
Customer Service Module
FIS ID
179563
Type
Hybrid
Days
M, W, Th
Time
6:00PM to 8:30PM
Dates
Apr 07, 2025 to Apr 14, 2025
Schedule and Location
Contact Hours
10.0
Location
  • Hybrid Course
Delivery Options
Course Fee(s)
Tuition non-credit $600.00
Drop Request Deadline
Mar 31, 2025
Transfer Request Deadline
Mar 31, 2025
Section Notes

Customer service is woven into every aspect of the supply chain; therefore, customer satisfaction and customer retention are of paramount importance for every company. This certification track discusses the basics of customer service; sound communications; advice for dealing with challenging customers; the customer order and return processes (reverse logistics); jobs in customer service; and legal concerns.

To register call (732) 906-4231.

Section Title
Customer Service Module
FIS ID
179564
Type
Hybrid
Days
M, W, Th
Time
6:00PM to 8:30PM
Dates
Jun 23, 2025 to Jun 30, 2025
Schedule and Location
Contact Hours
10.0
Location
  • Hybrid Course
Delivery Options
Course Fee(s)
Tuition non-credit $600.00
Drop Request Deadline
Jun 16, 2025
Transfer Request Deadline
Jun 16, 2025
Section Notes

Customer service is woven into every aspect of the supply chain; therefore, customer satisfaction and customer retention are of paramount importance for every company. This certification track discusses the basics of customer service; sound communications; advice for dealing with challenging customers; the customer order and return processes (reverse logistics); jobs in customer service; and legal concerns.

To register call (732) 906-4231.

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