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Course Description

Gain the skills and knowledge needed to be an Emergency Medical Dispatcher (EMD). Prepare for the secondary level of certification required for any officer or dispatcher who will answer 9-1-1 medical calls. Topics include EMD responsibilities, legal/liability issues, interpersonal communications, providing proper medical instructions by phone, and use of emergency medical guide cards. This course includes role-play and simulations involving 911 calls.

Note: Attendance at all sessions is mandatory and participants must successfully pass a written exam and practical exam in order to receive certification

Prerequisites

Current Healthcare Provider Level CPR certification and successful completion of approved 40-hour 911- dispatcher/Telecommunicator Program
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Section Title
Emergency Medical Dispatcher Certification
FIS ID
186084
Type
Internet
Days
W, M
Time
6:30PM to 9:30PM
Dates
Nov 05, 2025 to Dec 15, 2025
Schedule and Location
View Details
Contact Hours
32.5
Location
  • Online Course
Delivery Options
Online  
Course Fee(s)
TUITION non-credit $434.00
CEUs
3.25 CEUs
Drop Request Deadline
Oct 29, 2025
Transfer Request Deadline
Oct 29, 2025
Section Notes

Attendance at all sessions is mandatory and participants must successfully pass a written exam and practical exam in order to receive certification.

Students completing non-credit 911-Dispatcher/Telecommunication 46-hour program and Emergency Medical Dispatcher (32 hours) can receive 3 college credits for POL 202 Police Operations and 3 college credits for PED 225 First Aid, CPR and Safety Education at Middlesex College. Courses can be used to complete Middlesex College Public Safety Telecommunications Certificate (PST.CER) and Middlesex College Police Science A.S. or Homeland Security A.S. degrees.

No class 11/26/25.

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