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Course Description

Learn to build trust and confidence with the difficult people in your life whether that person is boss, co-worker, employee or customer. Develop techniques to diffuse the anger of others, stabilize resistance and deal with cultural diversity. Learn to manage difficulty by changing conflict into a constructive force and keep difficult people and situations from managing you.

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in
Section Title
Managing Difficult People and Situations
FIS ID
159365
Type
Lecture
Days
Sa
Time
9:00AM to 4:00PM
Dates
Nov 19, 2022
Schedule and Location
Contact Hours
6.0
Location
  • Main Campus - Edison
Delivery Options
Course Fee(s)
Tuition non-credit $165.00
Drop Request Deadline
Nov 12, 2022
Transfer Request Deadline
Nov 12, 2022
Instructors
  • Jane Ottley Pye
Section Notes
Discount cost: $987 (save $333) for students who enroll with payment for the eight courses.
Section Title
Managing Difficult People and Situations
FIS ID
162058
Type
Lecture
Days
Sa
Time
9:00AM to 4:00PM
Dates
Jun 10, 2023
Schedule and Location
Contact Hours
6.0
Location
  • Main Campus - Edison
Delivery Options
Course Fee(s)
Tuition non-credit $165.00
Drop Request Deadline
Jun 03, 2023
Transfer Request Deadline
Jun 03, 2023
Section Notes
Discount cost: $987 (save $333) for students who enroll with payment for the eight courses.
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