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Course Description

Learn to build trust and confidence with the difficult people in your life whether that person is boss, co-worker, employee or customer. Develop techniques to diffuse the anger of others, stabilize resistance and deal with cultural diversity. Learn to manage difficulty by changing conflict into a constructive force and keep difficult people and situations from managing you.

Applies Towards the Following Certificates

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Section Title
Managing Difficult People and Situations
FIS ID
170768
Type
Lecture
Days
Sa
Time
1:00PM to 4:30PM
Dates
Mar 16, 2024
Schedule and Location
View Details
Contact Hours
6.0
Location
  • Main Campus - Edison
Delivery Options
Classroom  
Course Fee(s)
Tuition non-credit $125.00
CEUs
0.6 CEUs
Drop Request Deadline
Mar 09, 2024
Transfer Request Deadline
Mar 09, 2024
Instructors
  • Jamie Jordan
Section Notes
Discount cost: $925 (save $175) for students who enroll with payment for the eight courses.
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